Rent and Camp

Legal

Delivery Policy — Trailer Collection & Return

This is Part B of our Terms & Conditions, covering how collection and return works for trailer hire. It forms part of the same agreement as our Terms & Conditions and Refund & Cancellation Policy.

Last updated: 1 August 2026

1. Collection from our premises (standard)

All Trailers and Equipment are collected from, and returned to, our premises, where all fitment is carried out by our team. Please allow sufficient time on collection for the handover inspection, fitment and a walkthrough of the unit.

2. Collection times

Collection and return take place during our operating hours: 8AM–5PM. Please arrange your collection and return slot with us in advance. Late returns may attract additional charges (a pro-rata daily rate plus an administration fee).

3. Delivery (optional, by arrangement)

Delivery and collection to/from an agreed address may be available by prior arrangement and at an additional fee, depending on distance and availability. Any delivery fee is quoted and agreed in writing before the booking is confirmed.

4. Fitment and towing checks

You are responsible for ensuring your tow vehicle meets the requirements in clause 4 of the Terms & Conditions. Fitment is completed at our premises; if we deliver, our team will assist with connection, but final responsibility for a safe, roadworthy coupling and working lights/brakes before departure remains with you.

5. Return condition

The Trailer and Equipment must be returned on the agreed date and time, in a reasonably clean condition and with all Equipment accounted for. Missing items, excessive cleaning, or damage will be deducted from the Breakage Deposit (see clause 6 of the Terms & Conditions).